We guarantee to provide accurate descriptions and high quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing etc.,
Damage during shipping
To return/ replace product you can create a ticket within 5 days of delivery
Missing product/parts
If you don't receive any ordered product or any part missing , create a ticket within 5 days of delivery.
Manufacturing defect
It will cover till warranty provided by manufacture.Usually most manufacture provide 12 months warranty after purchase. Only during this period you can create a ticket.
Our technical team will verify the submitted details visually and will issue RMA number to return the material. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us.In case, we do not have the product in stock to provide replacement, we will issue 100% refund or you have to wait till it will come in stock.
Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Tanna TechBiz LLP , reserves the right to take the final decision on all refund request.